Rescheduling, Cancellation, & Refund Policy:

Strict No-Show Policy: Students who do not call or show up for class, no refund is issued. No-Call / No-Show students must pay full price to attend another class.

Late Show Policy  - if you are later than 15 minutes to the scheduled start time of the class, you must re-schedule with a $40 rescheduling fee.

Reschedule Policy:

Within 72 hours prior to class – Student(s) may reschedule a class with a $40 reschedule fee only; no refund is provided.

More than 72 hours prior to class - Student(s) may reschedule one time at no additional fee.  Second reschedules / cancellations, regardless of notice period, will be subject to a $40 reschedule fee.

Cancellations more than 72 hours prior to class - 10% cancellation/processing fee.

At our sole discretion, Outlier Solutions Group may waive cancellation or reschedule fees – please contact us as early as possible to discuss your individual circumstances.  There is no guarantee of a fee waiver.

Weather cancellation will be decided 12 – 24 hours prior to class at the discretion of Outlier Solutions Group.

No refunds will be given on any eLearning or Blended Learning purchases.

Outlier Solutions Group also reserves the right to cancel or reschedule classes at our discretion.

Further questions may be addressed via email at contact@osgatl.com